Make sure if you do the own insurance part of the rental that you bring your insurance policy. It was the exact car we asked for and we were in and out within 20mins. Don't let all the bad reviews deter you, just need to do a little research before hand
Booked a rental car through booking.com and flew into Toronto Pearson. Called the shuttle who took half an hour to arrive and pick us up. Once we arrived at the retal place the shuttle driver told us that they were closed and there was no car available for us. I have never had a worse experience with a company in my life!